General Questions

We assist you in obtaining your travel authorization or health certification as quickly and easily as possible. We streamline the entire visa application procedure with our user-friendly online application forms and excellent, round-the-clock customer care! We also adhere to best standards when it comes to safeguarding your credit card and data.

Immigrationsconsult.com offers two types of visas: Electronic visas (e-Visas) and traditional paper visas, based on your destination. In addition, we also offer the following services/documents that are required by certain countries: ETA (electronic travel authorization), Health Declarations, Tourist Cards, Visa on Arrival pre-registration/approval form, Tourist Invitation Letters, and Embassy Registration service.

A health declaration is a formal document that travelers must complete to confirm that they are not suffering from symptoms of COVID-19 or any other contagious illness.

Visa Processing

Both your starting point and your destination will affect the testing criteria. Time limits for testing and restrictions on nationalities are determined by individual nations. For more information, refer to the product page’s FAQ section.


COVID-19 SELF-TESTING INFORMATION (US citizens only)

With the self-testing COVID-19 kit from eMed, you can get 6 antigen tests delivered to your home address in the US for just $150. Use the NAVICA App to self-test privately with a virtual Certified Guide. In 15 minutes, accurate results are sent, giving you plenty of time to get to the airport. The antigen tests offered by eMed are perfect for visitors making a round-trip from the US.

The need for quarantine may be determined by regulations in the country of destination, your level of immunization, and the amount of danger in the nation from which you are departing. To find out more about isolation policies that can influence your holiday, visit the country page for that country on immigrationsconsult.com and read the FAQ

If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If we have submitted your application to the appropriate government agency, some will allow us to make changes, while others will not. Please contact us immediately (preferably through chat) if you notice an error on your application to understand if we can correct it or if we need to process a new visa application on your behalf.

Some countries may require proof of yellow fever vaccination if you are arriving from a country with risk of yellow fever. You can see more info here: https://wwwnc.cdc.gov/travel/destinations/list It’s the passenger´s own responsibility to verify these regulations before traveling to the chosen country.

All visas grant travelers permission to travel to a country’s port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

We realize that you can encounter unexpected changes in your travel plans that may prevent you from traveling. In these cases, we understand that you may wish to cancel your application and get a refund for the amount paid.

Our refund policy for canceling an application is as follows:

• For travel documents such as eVisas, Visas, Health Declarations, Arrival cards and other travel documents:
• Status is “Application in Review”, “Incomplete” or “In Progress”: 100% refund of the immigrationsconsult processing fees, in case we have not yet worked on your order.

• Status is “Application in Review”, “Reviewed application”, “Actions Needed”: Up to 80% refund of the immigrationsconsult processing fees, in case we have already worked on your order.

• Status is “Scheduling Appointment”: Up to 50% refund of the immigrationsconsult processing fees
• Status is “Waiting for Government”, “Appointment Scheduled” or “Order Closed”: Not refundable

• Requests for refunds can only be made within 6 months of your order date.


• Any government fees that have been paid for an application are not eligible for a refund.


• If your order includes the Denial Protection addon, you will be refunded 100% of your order (including Government Fees, immigrationsconsult Fees, and any addons) automatically if the Government rejects your application. In the unlikely event that the Government does deny your application and you are not approved for the intended Travel Document, refunds will be processed automatically, and you will be notified.

• If, for any reason, you are not satisfied with our services, please feel free to contact us. Our team will be glad to assist you and find a suitable solution.

• To request a refund, please email help@immigrationsconsult.com from the email address you used to apply for your travel document or another service, and include the following:

* Your order number.

*The reason you’re requesting a refund.

Visa’s

An e-Visa is a legal document that enables travelers to enter and move about a nation. The e-Visa serves as an alternative to traditional paper visas obtained by visiting an embassy or consulate or obtaining visas granted at ports of entry. e-Visas are electronically connected to the passport of the passenger.

Information forms the basis of our service. To determine if a travel visa is required, utilize our current tool for visa requirements. Telling us where you are from and where you are going is all that is required. Based on this data, we will notify you of the cost of the visa, the number of entries, the start date, and provide you with a strategy for getting what you require by submitting an application directly on our website.

The best place to find this information is our visa requirement tool. Each country has different entry rules and visa fees. If you are in a rush you can also apply online and the form will give you this information as well.

More on Visa

The nation issuing the visa will determine this. Using our Rush option, the procedure can be finished in 15 minutes for various goods, including the Australia ETA and Turkey e-Visa. Others, like the India Tourist Visa, often take at least 48 hours to complete. Each application form includes the precise time. We promise that using immigrationsconsult.com to submit your application will be the fastest method available.

The documents must be printed on a sheet of blank A4 white paper. Double-sided or reduced printing will not be accepted.

1. Select the country to which you are requesting the visa
2. Select the type of visa and read the instructions carefully.
3. Select Apply Now
4. Fill in the application form
5. Pay using a Visa card, Mastercard or other debit card.
6. Await approval via email, then download and print the e-Visa from your account.
7. Present your printed e-Visa to the immigration officer at the port of entry.

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Please note most countries offer the ability to process a travel visa without a service fee. The main reason we process thousands of travel visas per month is we save our customers time and frustration. Our service includes an user-friendly website and application forms. It is much easier to process your application at immigrationsconsult.com, especially for mobile users and large groups. We send all of our clients the documentation they need, days before travel. This is especially helpful for those passengers who purchase a visa months in advance- and can therefore focus on the more important travel details as their departure date approaches. We also have a 24-hour customer service team who can be contacted via chat, email and text message. We accept multiple currencies, and our website has been translated into over 25 languages. We believe our fee is worth your time and sanity but if you’re concerned about the financial impact of your application then it’s worth noting that most governments have their own “free” service for your requirements.

You may reprint the e-Visa in your email account. Alternatively, you may retrieve and reprint the e-Visa by using your immigrationsconsult account.

Yes. The immigrationsconsult system does not retain your credit card information after the transaction is processed

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